Last Updated: 22/04/26

Roam Catering (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website, contact us or book our catering services.

We operate across Bedfordshire, Hertfordshire, Buckinghamshire and throughout the UK where required.

1. Who We Are

Roam Catering
The Farmstead, Linmere, Houghton Regis, LU5 5GX
Email: info@roamcatering.uk
Phone: 01525 213989

We are the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following information:

Information You Provide

• Name
• Company name
• Email address
• Telephone number
• Event details
• Venue/location information
• Dietary requirements
• Payment details (where applicable)

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Pages visited
• Website usage data (via cookies)
  
  

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotes
• Process bookings
• Deliver catering services
• Manage recurring van visits
• Send invoices and payment confirmations
• Improve our services
• Comply with legal obligations
  
  

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity (to deliver catering services)
• Legitimate interest (business administration & service improvement)
• Legal obligation (tax and accounting requirements)
• Consent (where you opt in to marketing communications)
  
  

5. Sharing Your Information

We may share your information with:

• Payment processors
• Accountants and legal advisors
• Event partners (where necessary for event delivery)
• Trusted service providers supporting our business

All third parties are required to respect the security of your data.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfil contractual obligations
• Comply with tax and accounting laws
• Manage ongoing business relationships

Typically, financial records are retained for 6 years in accordance with UK law.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Request data portability
  
  

To exercise these rights, contact us at info@roamcatering.uk

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration or disclosure.

9. Cookies

Our website may use cookies to improve user experience and analyse website performance. You may control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.